Frequently Asked Questions
Kelly Mooney Photography: Graduation, Family or Personal Portrait Session FAQ
That’s up to you! We will collaborate with you to help select amazing locations that will fit your wardobe and personality. We’re always ready to shoot in a gorgeous local or destination park or field, and love shooting in the hundreds of fascinating options available in beautiful downtown Portland. In recent years, we’ve done everything from shoot in boutique chocolate shops and fast-food restaurants; to shooting from the back of speed boats; on stage in theaters, among the shelves in bookstores; among neon lights in arcades; and have even booked out Timbers Stadium exclusively for our client’s use. Let your imagination run wild! (And if you’re stuck for ideas, lean on me – I have LOADS of great locations that could be ideal for you).
Hair and Makeup Services are available a la carte, through my fabulous style partners. I used to offer hair and makeup with all sessions; however, it soon became apparent that nearly half of my clients preferred to go natural – which is fantastic! And also for this reason, even if you do choose to work with one of our stylists, you can be assured that the look will be fresh and very natural.
If you have a special makeup look you want to consider, please make sure to pin some images you can share with your makeup artist so she can help you create the perfect look for your photos!
I like to encourage my clients to bring at LEAST three completely unique looks, complete with shoes, scarves, hats, sunglasses and jewelry. Given that we will have at least two hours together, you’ll have enough time for those and more. Once your session is scheduled, we’ll send you our comprehensive “What to Wear” Guide to help you start planning your many great looks.
A Session is your photo shoot (plus one yearbook photo) and a Collection includes your chosen print and digital keepsakes.
Each session’s cost is based on the length of time we shoot, and number of locations. A session fee does not include print or digital keepsakes. You can either purchase a Print Collection or you can simply purchase Print Keepsakes through our A La Carte Pricing.
Kelly Mooney Photography’s custom-designed Keepsakes include gallery wrapped canvases, beautifully custom-framed prints, custom memory albums, and mini accordion albums, personalized announcements and cards, personal digital apps,and many more hand-selected items produced with archival quality,UV and fingerprint resistant fine art finishes.
After you shoot, we will choose a date when we will review your best photos on a group Zoom call. All decision makers (you know, the person paying for all this) must attend this appointment which is typically set for two weeks after your session. Payment in full is required for all print product at this appointment, or partial payments for those who want to use the installment plan.
This is the minimum amount you must invest in your final keepsakes at your Keepsakes Premiere ordering session. Setting a minimum investment allows us to consistently deliver the highest quality service and personalized experience to every client. Kelly Mooney Photography has a minimum purchase level of $550 that will be required to be paid at your Ordering Session.
Knowing what your minimum purchase levels allows you to budget accordingly and also be prepared ahead of time, no surprises. Kelly Mooney Photography also offers installment payment plans, should you like to stretch out your payments over a few months.
We understand that things happen and will reschedule for the following reasons – illness, weather or travel issues, or emergency situations. If this happens, we ask that you email us a minimum of 48 hours prior to the scheduled date in order for us to be able to reschedule. We allow a one-time reschedule if you notify us a minimum of 48 hours prior to your appointment. We also will request session reschedule dates based on weather, to ensure that we can provide you the most stunning images we can create.
Your custom Keepsakes will typically be ready 3-4 weeks after your Keepsakes proofs have been approved online. We will deliver your completed Keepsakes order to you at your convenience. You will also receive any purchased digital images sized perfectly to share on the web once payment has been received.
Kelly Mooney Photography will archive your images in June of your graduating year. After that time, photos can be reposted online for 30 days, for a $50 fee.